Signal Peak E-Mail Privacy Policy

At Signal Peak, we respect our Users' and Clients' right to privacy with regards to the use of their email and our Web sites. We have adopted an email privacy policy ("Privacy Policy") that we hope provides the greatest possible privacy to our Users and Clients, assuming they are not using our services to conduct unlawful activities. Our Privacy Policy makes the following commitments:

WE WILL NOT USE CLIENT OR USER INFORMATION FOR ANY PURPOSES OTHER THAN TO PROVIDE THE BEST POSSIBLE EMAIL AND RELATED SERVICES. MORE SPECIFICALLY, WE WILL NOT SHARE USER OR CLIENT INFORMATION WITH THIRD PARTIES IN WAYS OTHER THAN DISCLOSED IN THIS POLICY. ADDITIONALLY, WE WILL NOT EMPLOY TECHNOLOGY TO READ EMAIL MESSAGES IN ORDER TO TARGET, DISPLAY OR SEND MARKETING ADS BASED ON THE CONTENT OF THOSE EMAIL MESSAGES.

This Privacy Policy discloses the types of personal information collected and stored by Service Provider and how that information is used to provide the email services and related sales and support services ("Email Services"). Client acknowledges and agrees to the collection and use of its personal information as set forth in this Privacy Policy.

Web Site Information
Service Provider collects statistical information about how people ("Users") locate and navigate its Web sites. This information, sent by normal Web browsers, usually includes the browser type, Internet Protocol (IP) address and referring URL. This information is used to improve the usefulness of the Web sites and to enhance the positioning of Web sites within Internet search engines. Users remain anonymous.

Cookies
A cookie is a small piece of information that a Web server can store temporarily with a Web browser. Cookies are useful for having a browser remember specific information that the Web server can later retrieve.

When Users visit Service Provider owned Web sites or mail services, a cookie is set on their browser for the purpose of gathering statistical data about how the Service Provider Web sites are being used. The use of cookies improves the quality of the Web sites, however if Users prefer, they may configure their browser not to accept cookies. Web browsers that do not accept cookies will still be able to access most of the Service Provider sites. We do not use Third Party Cookies or Clear Gifs (a.k.a. Web Beacons/Web Bugs) when providing Email Services to Clients.

Client Email Account Information
When people sign up for Email Services ("Clients"), Service Provider collects some personal information, including but not limited to name, phone number, billing address, physical address, e-mail address, payment information, password and other information needed for business purposes.

Log information
To facilitate troubleshooting of problems, Service Provider collects certain information relating to the usage of the Email Services. This information is stored in server logs and includes, but is not limited to, usage of SMTP, POP3, IMAP, Webmail, Spam Filtering and Virus Scanning. This information is aggregated in order to generate system wide usage totals, which are used to effectively scale the system infrastructure and improve the quality of the Email Services.

Email contents
The contents of Clients' email accounts are stored on Service Provider servers in order to provide the Email Services. This information is stored on secure servers, which process the information in order to provide Clients with authenticated access to their mailbox, receive and transmit email messages and reduce unsolicited bulk email ("Spam"). Email contents within the Signal Peak domain are backed up to separate storage systems daily for the purpose of recovery from errors or system failure. Copies of email messages may remain on the backup storage systems for approximately two (2) weeks, even after Clients delete the emails from their mailbox or after termination of Email Services. Service Provider employees do not access the content of any mailboxes unless Clients specifically request them to do so (e.g., when Clients report difficulties using their account), or if required to do so by law, or if Service Provider in good faith believes that such action is necessary to protect, maintain and defend the rights and property of Service Provider, its Clients or the public.

Business Transitions
In the event that Service Provider goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via a notice on our Web site at least ten days prior to the transition.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our Email Service, you may correct, update, delete or deactivate your account, by calling our support line at 388-8802, visiting our office or by postal mail at the address listed below.

Children's Privacy
Signal Peak is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Signal Peak does not knowingly collect information from children under the age of 13 and does not target its Web sites or Email Services to children under the age of 13.

Release of Personal Information in Extraordinary Circumstances
Except as provided for in this Privacy Policy, Service Provider will never share Clients' personal information with third parties without Clients' express permission unless extraordinary circumstances apply. With respect to the release of personal information, extraordinary circumstances may exist when the disclosure of such information is legally required or requested (no search warrant is required and we are generally not allowed to tell you that you are being "checked") by a governmental entity, or when Service Provider, acting in good faith, believes that the disclosure of such information is necessary to conform to legal requirements or comply with legal process, protect the rights of Service Provider, prevent a crime or protect national security, or protect the personal safety of its Clients or the public.

Privacy Policy Changes
If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy, our Web site, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Policy, we will notify you by means of a notice on our home page.